Contact Support

A valid support agreement must be in place to contact and work with the Altiris Support Services staff in your geography. With a valid support agreement in place, you may contact Support at the following numbers and email addresses.

Americas
+1 800 342 0652

Europe, Middle East and Africa
+372 6390919
+49 (0) 69 95 096268

Asia-Pacific and Japan
1 800 626 243 within Australia
+61 2 9086 8300

You can also access Symantec MySupport, which is a Web-based application used to submit and manage Symantec support cases. Visit https://mysupport.symantec.com. New users will need to create a MySupport account by contacting Support via the numbers listed above.